The LED eco-lite web site is provided to you free of charge for your personal use subject to these Terms and Conditions.
• If you do not wish to accept our terms and conditions you should not continue to use this website.
• LED eco-lite may change these terms and conditions from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st March 2011.
1.1 The term “LED eco-lite” or “us” or “we” refers to the owner of the website which is LED eco-lite (Leicestershire) Ltd, whose registered office is A M Girling & CO (Nottingham), 11 High Street, Ruddington, Nottingham NG11 6DT. Our company registration number is 7516183 and it is registered in England and Wales.
1.2 The term “you” refers to the user or viewer of our website and also the buyer.
1.3 “Days” refers to working days, being Monday to Friday inclusive, excluding bank holidays, unless otherwise stated.
2.0 Use of website
2.1 The content of the pages of this website is for your general information and use only. It is subject to change without notice.
2.2 Prices for products are quoted on our website. The website contains a large number of products and it is always possible that some of the prices on the website may be incorrect. We will verify prices as part of our sale procedures so that a product's correct price will be stated when reaching the checkout.
2.3 Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
2.4 This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
2.5 All trademarks reproduced in this website, which are not the property of, or licensed to the operator, will be acknowledged on the website.
2.6 Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
2.7 From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
2.8 You may not create a link to this website from another website or document without LED eco-lite’s prior written consent.
2.9 Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
3.0 Description & Price
3.1 The description and price of the goods you order will be as at the time you place your order. The price for each product is shown on in British Pounds Sterling and excludes or includes VAT at 20% where appropriate.
3.2 If you are a non United Kingdom customer, we are only able to refund the VAT amount to you if you are a VAT registered company in your country of registration. We will require this before we can refund the VAT back to your credit card.
4.0 Terms of Sale
4.1 These terms of sale apply to all goods supplied by LED eco-lite. We retain the right to alter these terms and conditions at any time; you should review our terms and conditions on a regular basis.
4.2 The goods are subject to availability. If on receipt of your order, the goods you have ordered were shown in stock and are then not available in stock, we will inform you as soon as possible and advise you of the earliest possible delivery date.
4.3 Right of cancelation due to non-availability. Should you wish to cancel your order at this point, you must immediately send an email to firstname.lastname@example.org stating your order reference number and that you wish to cancel your order. On receipt of your email we will issue a refund or re-credit to you for any sum that has been paid by you or debited from your credit card for the goods.
4.3 If you cancel a contract on this basis, you must promptly return the products to us, in the same condition in which you received them.
4.4 If you exercise your right of cancellation after the goods have been dispatched, you will be responsible for returning the goods back to us at your own cost. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit.
4.5 We will refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods only, and not for the packing and shipping costs, only after the cancelled items have been received in good condition by us.
4.6 If you do not return the goods as required, we may charge you a sum not exceeding the direct costs of recovering the goods.
4.7 If you cancel a contract on this basis and you do not return the products to us, we may recover the products and charge you for the costs we incur in doing so. Similarly, if you return the products at our expense, we may pass that expense on to you.
4.8 If you cancel a contract on this basis, you will be refunded in full (including the cost of sending the products to you). However, you will be responsible for paying the cost of returning the product to us.
4.9 If you make payment and the order is cancelled after a period of 48 hours then a handling charge of 30% will be incurred by you the customer and all other fees will be refunded.
5.0 Delivery Policy
5.1 LED eco-lite’s Prices do not include charges for delivery. This will be additional depending on the value of the order or weight of the products. If the value of goods in your order is below £200.00 excluding VAT, we offer two options for carriage
A) Royal Mail Standard Parcel delivery within 3 days at £9.99 + VAT
B) Royal Mail Business Post NEXT DAY SIGNED FOR DELIVERY at £14.50 + VAT
Deliveries over a certain size/weight will be sent via a different service and will be charged accordingly. You will be advised of this at the time of placing your order and you will be contacted.
5.2 If the value of goods in your order exceeds £200.00 excluding VAT, we will then offer free carriage on this order. These items are sent via Royal Mail STANDARD DELIVERY on a SIGNED FOR SERVICE unless specified. This means that you should receive your item/s within 2/3 working days of dispatch confirmation.
5.3 As result of using ROYAL MAIL, where on the website we have indicated items in stock, we shall endeavor but can not guarantee to deliver the goods, once ordered within 3 working days.
5.4 LED eco-lite does NOT delivery address outside of the United Kingdom.
5.5 In the unlikely event of non-delivery we can only replace or refund the order after 15 working days - only after that point will the Post Office officially declare the parcel as lost.
5.6 Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, LED eco-lite we will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery.
6.0 Returns & Damages
6.1 When your order arrives you must check for damages and or shortages. Claims for damages and or shortages have to be made within 48 hours of receipt of your delivery. Claims for damages and or shortages made after 48 hours of your delivery arriving will be refused. Time and date of delivery is recorded with our carriers. To make a claim for any damages and or shortages you must immediately send an email to email@example.com stating your invoice number and the details of the damages or shortages.
6.2 You must then arrange for any damaged goods to be returned to LED eco-lite at our returns department at 6 Freesia Close, Loughborough Leicestershire LE11 2FD, United Kingdom within 7 working days of your claim at your cost, for us to be able process your claim further. You must take reasonable care to ensure the goods are not damaged further in the meantime or in transit.
7.1 All goods supplied by LED eco-lite are warranted free from defects for 12 months from the date of supply (unless otherwise stated). This warranty does not affect your statutory rights as a consumer.
7.2 This warranty does not apply to any defect in the goods arising from fair wear and tear, willful damage, accident, negligence by you or any third party, use otherwise than as recommended by us or the manufacturer, failure to follow these instructions, or any alteration or repair carried out without the Supplier's approval.
7.3 If the goods supplied to you develop a defect while under the stated warranty or you have any other complaint about the goods, you should notify LED eco-lite in writing at firstname.lastname@example.org, within 7 days of the date you discovered the damage, defect or complaint. Initially you will be responsible for returning the goods to us at your own cost, your return will be inspected upon delivery to the supplier and providing the goods have been returned as required you may be issued with a refund for the carriage costs incurred.
7.4 You must ensure that any installation of any product that requires installation is carried out by a qualified electrician or competent person as per the local building regulations any health safety regulations or other national regulations that are applicable to your home or place or work. Failure to follow this will invalidate your warranty and you may be in breach of applicable regulations.
8.0 Force Majeure
8.1 In this Section and Section  below, “force majeure event” means:
(a) any event which is beyond our reasonable control;
(b) the unavailability of raw materials, components or products; and/or
(c) power failure, industrial disputes affecting any third party, governmental regulations, fires, floods, disasters, civil riots, terrorist attacks or wars.
Where a force majeure event gives rise to a failure or delay in us performing our obligations under these terms of sale, those obligations will be suspended for the duration of the force majeure event.
[If we become aware of a force majeure event which gives rise to, or which is likely to give rise to, any failure or delay in us performing our obligations under these terms of sale, we will notify you forthwith.]
[We will take reasonable steps to mitigate the effects of the any force majeure event.]
9.0 Limitation of Liability
9.1 We shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions. Our liability to you shall not in any event include any losses or costs incurred by you, neither will we be responsible to you for any other loss which is not a foreseeable consequence of us being in breach of these Terms and Conditions or our legal duties.
9.2 Goods are intended for use in the UK only and we cannot confirm that the goods comply with any laws, regulations or other standards applicable outside the UK.
9.3 Nothing in the terms of sale will: (a) limit or exclude the liability of a party for death or personal injury resulting from negligence; (b) limit or exclude the liability of a party for fraud or fraudulent misrepresentation by that party; (c) limit any liability of a party in any way that is not permitted under applicable law; or (d) exclude any liability of a party that may not be excluded under applicable law. If you are a consumer, any statutory rights which you have, which cannot be excluded or limited, will not be affected by the terms of sale.
9.4 LED eco-lite will not be liable to you in respect of any losses arising out of a force majeure event.
10.0 Disposal of Electrical and Electronic Equipment
10.1 The WEEE regulations (January 2007) (http://www.weeerecyclingltd.co.uk/) ensure that the amount of waste on certain electrical and electronic equipment is reduced, separated from household waste, collected separately and ultimately disposed of in a sound environmental manner (recycled and recovered). If you are a business customer, you agree that the collection, recovery/treatment and disposal of non-household Electrical or Electronic Equipment purchased from us will be your responsibility. In the case of household waste, please take this waste to your nearest Designated Collection Facility (DCF) where special facilities exist for correct disposal. To find you’re nearest DCF please visit the following web site: www.recycle-more.co.uk.
11.1 This website is aware of and complies with the Data Protection Act of 1984 (revised 1998). Details of our customers will not be disclosed to any Third Party.
11.2 LED eco-lite is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
11.3 What we collect
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
11.4 We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
i) Internal record keeping.
ii) We may use the information to improve our products and services.
iii) We may periodically send promotional email about new products, special offers or other information, which we think you, may find interesting using the email address, which you have provided. This will only be sent if your permission was given at the time of registering with LED eco-lite.
iv) From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail.
v) We may use the information to customise the website according to your interests.
12.1 We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
12.3 A cookie is a small file, which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
12.4 We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
12.5 Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
12.6 You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
12.7 Links to other websites
12.8 Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.
13.0 Applicable Law
13.1 These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales and each party agrees irrevocably to submit to the exclusive jurisdiction of the courts of England and Wales. Sales can only be concluded in English.
14.0 Copyright Notice
14.1 This website and its content is copyright of LED eco-lite - © 2011. All rights reserved.
14.2 Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only, you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
14.3 You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
14.4 Some product images and product descriptions within our website are Copyright © their respective owners. All brand names, logos and trademarks are property of their respective owners.
15.0 Errors & Omissions
15.1 Every effort is made to ensure the accuracy of any technical data or literature made available in relation to our products and services.
15.2 All descriptions and illustrations of goods in on our website, price list or in any other document provided by us are intended for general guidance only and do not form part of any contract between you and us.
15.3 We accept no liability for any error or omissions in such documents and cannot be liable in any circumstances for any loss or damage resulting from your reliance on such descriptions and illustrations.
15.4 We will promptly correct any errors brought to our attention.
16.0 Statutory Rights
16.1 All statements, guarantees or warranties in these terms of trading are additional to and do not affect your statutory rights. These terms and conditions are subject to change at any time without prior notice to you.